WAHED INVEST (PTY) LTD (“Wahed”) DISCLOSURE NOTICE & LETTER OF INTRODUCTION
Authorised Financial Services Provider – FSP No. 51684
1. AUTHORISED FINANCIAL SERVICES PROVIDER
Wahed Invest (Pty) Ltd is an authorised FSP with license number 51684.
A copy of our license is available on request or you can consult the Financial Sector Conduct Authority (FSCA).
2. EXTERNAL COMPLIANCE DETAILS
Dear Client
As a prospective client of Wahed Invest (Pty) Ltd ("Wahed"), you are entitled to certain disclosures in terms of the Financial Advisory and Intermediary Services Act, 37 of 2002 ("FAIS"). This document provides important information regarding Wahed, the financial services it is authorised to render, and the governance framework applicable to its digital investment platform.
ABOUT WAHED
Wahed Invest (Pty) Ltd is an authorised Financial Services Provider licensed by the Financial Sector Conduct Authority ("FSCA") under FSP No. 51684.
Wahed operates a digital investment platform designed to assist clients with onboarding, identity verification, suitability assessments, investment administration and access to investment products.
AUTOMATED SUITABILITY ASSESSMENT AND PORTFOLIO RECOMMENDATION
Wahed utilises a digital investment platform incorporating automated suitability assessment and portfolio recommendation functionality.
As part of the onboarding process, clients are required to provide information relating to their financial circumstances, investment objectives, investment horizon, liquidity requirements, investment knowledge and experience, risk tolerance and capacity for loss.
The platform uses a rules-based methodology to assess the information provided and identify a portfolio considered suitable for the client's stated circumstances and objectives.
The recommendation generated by the platform is dependent upon the accuracy, completeness and currency of the information supplied by the client. Clients are therefore responsible for ensuring that all information provided remains accurate and up to date.
The platform is designed to assist clients in identifying an appropriate investment solution. However, investment outcomes cannot be guaranteed and the recommendation generated should not be interpreted as a guarantee of performance or future returns.
Clients may contact Wahed for additional assistance, clarification or support regarding any recommendation generated by the platform.
IMPORTANT CLIENT DISCLOSURE
The portfolio recommendation generated by the Wahed platform is produced through an automated suitability assessment process based on information supplied by the client.
The recommendation is intended to assist the client in selecting an investment solution that aligns with the client's stated objectives and risk profile. The recommendation does not constitute a guarantee that the investment will achieve the client's objectives or perform in a particular manner.
Clients should carefully review all disclosures, product information and risk warnings before proceeding with any investment.
NO GUARANTEE OF PERFORMANCE
Investment performance cannot be guaranteed.
Past performance is not necessarily indicative of future performance and the value of investments may rise or fall over time. Clients may receive back less than the amount originally invested.
Any portfolio recommendation generated by the platform should not be interpreted as a guarantee of future returns or investment success.
CLIENT RESPONSIBILITIES
Clients are responsible for:
- Providing complete and accurate information;
- Updating information when circumstances change;
- Reviewing recommendations presented by the platform;
- Reading all disclosures, agreements and product documentation;
- Ensuring that investment decisions remain appropriate to their personal circumstances.
IDENTITY VERIFICATION AND FICA
Wahed is an accountable institution in terms of the Financial Intelligence Centre Act, 38 of 2001 ("FICA").
The business is required to verify client identity, conduct customer due diligence, identify beneficial ownership, screen for sanctions and politically exposed persons and report suspicious or unusual transactions where required by law.
As part of this process, clients may be required to provide:
- Identity documents;
- Proof of banking details;
- Selfie or biometric verification;
- Tax information;
- Source of funds information; and
- Other supporting documentation.
PROTECTION OF PERSONAL INFORMATION
Wahed is committed to protecting personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA").
Personal information may be processed for onboarding, identity verification, suitability assessments, investment administration, regulatory compliance, fraud prevention and ongoing client servicing.
Information may be shared with approved service providers, custodians, administrators, identity verification providers, regulators and statutory authorities where required by law or necessary to provide investment services.
Certain information may be processed using biometric verification technologies as part of the identity verification process.
CONFLICTS OF INTEREST
Wahed maintains a Conflict of Interest Management Policy designed to identify, manage and where appropriate disclose actual or potential conflicts of interest.
A copy of the policy is available upon request and through the Wahed platform.
COMPLAINTS
Should you have a complaint regarding the financial services rendered by Wahed, you should first direct the complaint to Wahed's internal complaints department via email at zafsupport@wahed.com
If a complaint cannot be resolved internally, the matter may be referred to the FAIS Ombud.
FAIS Ombud
PO Box 74571
Lynnwood Ridge
0040
Tel: 012 470 9080.
Email: info@faisombud.co.za
COMPLIANCE OVERSIGHT
The compliance of Wahed Invest (Pty) Ltd is monitored by Compli-Serve Cape (Pty) Ltd.
James George
Compliance Officer
Compli-Serve Cape (Pty) Ltd
Compliance Practice No. CO 194
BROKER CUSTODIAN
Wahed Invest (Pty) Ltd has partnered with Automated Outsourcing Services (AOS), an independent third-party FSP that specialises in providing customised fund administration, business, and technology solutions to administer Wahed’s client’s investments on Wahed’s behalf. AOS is Category III licensed and authorised by the FSCA to provide administrative services as a Linked Investment Service Provider (LISP) with FSP number 650. Additionally, AOS is ISO/IEC 27001:2022 certified, ensuring world-class Information Security Management, and ISO 9001:2015 certified, guaranteeing the highest standards of Quality Management.
