Key Takeways:
Occasionally, after you've made an investment in a real estate deal, our compliance team may reach out to request additional documentation. This is a standard part of regulatory procedures in the UK. We’re required by law and the regulatory authority (FCA) to ensure our investor records remain complete and up to date.
These checks are usually quick and straightforward. You'll receive a direct email from our team explaining what is needed and how to submit your documents securely.
What documents may be required
Some examples of what we may ask for include:
- Proof of Identity: A valid government-issued ID, such as a passport or driving licence, to confirm your identity.
- Proof of Address: A recent utility bill, bank statement or similar document showing your name and UK residential address.
- Source of Wealth: A brief explanation of how your wealth was accumulated over time. For example, through employment income, business ownership, savings, property sale or inheritance.
- Source of Funds: Supporting documents that show where the specific funds used for your Wahed Real Estate investment came from. This usually involves a review of recent bank statements or transaction records.
We always try to keep requests as minimal and straightforward as possible. And if anything is unclear, our team is on hand to support you throughout the process.
How to submit them
If additional verification is needed, our compliance team will email you directly with instructions.
You may be asked to:
- Reply to the email with your documents attached
- Or upload your documents via a secure upload link (if provided)
All documents are treated securely and confidentially in line with GDPR and UK data protection laws.
What happens if we don’t receive them
We value your investment and we want to make this process as simple as possible. However, your cooperation is important to help us meet our regulatory obligations.
If we’re unable to verify your details as part of this regulatory process:
- Your investment will need to be refunded
- You will not be able to proceed with future investments until the check is completed
We always do our best to work with you and provide clear deadlines to respond. Taking further action is always a last resort and only taken when you fail to meet the given deadline.
This is part of our standard regulatory checks to keep investor records accurate. It’s required by UK law and is common across all FCA-regulated investment platforms.
Yes. You’ll receive an email from our compliance team with detailed instructions.
If documents aren’t received by the deadline, we may need to refund your investment and reopen the allocation for others. We’ll always try to adjust around your schedule and work with you first before taking any action.
We’re required to complete the raise and acquire the property within a fixed timeframe. Holding the raise up delays the entire process, including rental payouts for all other investors.
If your investment is refunded, the amount will be returned to your original bank account usually within 7-10 business days. It will also be removed from your real estate portfolio in the app.
Wahed Real Estate is the shariah-compliant investment platform for real estate, allowing people to passively invest in high-yielding properties in the UK.
Wahed Real Estate is the shariah-compliant investment platform for real estate, allowing people to passively invest in high-yielding properties in the UK.
Why do we give deadlines
Each Wahed Real Estate raise is time-sensitive. Once a deal is fully funded, we need to move quickly to acquire the property to stay on track of our timelines.
- Once fully funded, the property must be acquired promptly
- Delays in verification can hold up the entire raise and impact all investors
- If an investor’s documentation isn’t received in time, we are required to refund their investment and make that allocation available again in the app for others to invest in
These timelines help us meet our milestones, such as property acquisition and timely rental disbursement for all investors.
This is part of our standard regulatory checks to keep investor records accurate. It’s required by UK law and is common across all FCA-regulated investment platforms.
Yes. You’ll receive an email from our compliance team with detailed instructions.
If documents aren’t received by the deadline, we may need to refund your investment and reopen the allocation for others. We’ll always try to adjust around your schedule and work with you first before taking any action.
We’re required to complete the raise and acquire the property within a fixed timeframe. Holding the raise up delays the entire process, including rental payouts for all other investors.
If your investment is refunded, the amount will be returned to your original bank account usually within 7-10 business days. It will also be removed from your real estate portfolio in the app.
Wahed Real Estate is the shariah-compliant investment platform for real estate, allowing people to passively invest in high-yielding properties in the UK.
Wahed Real Estate is the shariah-compliant investment platform for real estate, allowing people to passively invest in high-yielding properties in the UK.
In Summary
We appreciate your trust in Wahed. When we request additional information, it’s to protect you, meet our obligations as a regulated platform and continue offering all investors a secure experience.
If you have any questions or need help during the process, our support team is here for you.
This is part of our standard regulatory checks to keep investor records accurate. It’s required by UK law and is common across all FCA-regulated investment platforms.
Yes. You’ll receive an email from our compliance team with detailed instructions.
If documents aren’t received by the deadline, we may need to refund your investment and reopen the allocation for others. We’ll always try to adjust around your schedule and work with you first before taking any action.
We’re required to complete the raise and acquire the property within a fixed timeframe. Holding the raise up delays the entire process, including rental payouts for all other investors.
Wahed Real Estate is the shariah-compliant investment platform for real estate, allowing people to passively invest in high-yielding properties in the UK.
Wahed Real Estate is the shariah-compliant investment platform for real estate, allowing people to passively invest in high-yielding properties in the UK.
Wahed Real Estate is the shariah-compliant investment platform for real estate, allowing people to passively invest in high-yielding properties in the UK.
Frequently asked questions
This is part of our standard regulatory checks to keep investor records accurate. It’s required by UK law and is common across all FCA-regulated investment platforms.
Yes. You’ll receive an email from our compliance team with detailed instructions.
If documents aren’t received by the deadline, we may need to refund your investment and reopen the allocation for others. We’ll always try to adjust around your schedule and work with you first before taking any action.
We’re required to complete the raise and acquire the property within a fixed timeframe. Holding the raise up delays the entire process, including rental payouts for all other investors.
If your investment is refunded, the amount will be returned to your original bank account usually within 7-10 business days. It will also be removed from your real estate portfolio in the app.
Yes. Once you complete the verification process and your documents are accepted, you can continue investing as usual.
This is part of our standard regulatory checks to keep investor records accurate. It’s required by UK law and is common across all FCA-regulated investment platforms.
Yes. You’ll receive an email from our compliance team with detailed instructions.
If documents aren’t received by the deadline, we may need to refund your investment and reopen the allocation for others. We’ll always try to adjust around your schedule and work with you first before taking any action.
We’re required to complete the raise and acquire the property within a fixed timeframe. Holding the raise up delays the entire process, including rental payouts for all other investors.
If your investment is refunded, the amount will be returned to your original bank account usually within 7-10 business days. It will also be removed from your real estate portfolio in the app.
Yes. Once you complete the verification process and your documents are accepted, you can continue investing as usual.
This is part of our standard regulatory checks to keep investor records accurate. It’s required by UK law and is common across all FCA-regulated investment platforms.
Yes. You’ll receive an email from our compliance team with detailed instructions.
If documents aren’t received by the deadline, we may need to refund your investment and reopen the allocation for others. We’ll always try to adjust around your schedule and work with you first before taking any action.
We’re required to complete the raise and acquire the property within a fixed timeframe. Holding the raise up delays the entire process, including rental payouts for all other investors.
If your investment is refunded, the amount will be returned to your original bank account usually within 7-10 business days. It will also be removed from your real estate portfolio in the app.
Yes. Once you complete the verification process and your documents are accepted, you can continue investing as usual.
Wahed Real Estate is the shariah-compliant investment platform for real estate, allowing people to passively invest in high-yielding properties in the UK.
